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Why Choose Our Support?

Experience the best customer service in gaming top-ups

Easy Communication

Chat directly through Facebook Messenger - no apps to download

Lightning Fast

Get responses within minutes, not hours or days

Expert Support

Our team knows gaming and can solve any issue

100% Secure

Your personal information is always protected

Frequently Asked Questions

Quick answers to common questions

Most diamond deliveries are completed within 5-15 minutes after payment confirmation. During peak hours, it may take up to 30 minutes. You'll receive a confirmation message when complete.

Yes, absolutely! Your Player UID is a public identifier used only for diamond delivery. We never ask for your password or any sensitive account information.

We accept various payment methods including credit/debit cards, digital wallets, and local payment options. All payments are processed securely.

If there's an issue with your order that we cannot resolve (wrong UID, technical problems), we offer full refunds. Contact us immediately if you face any problems.

Currently, our support is available in English and Nepali. We're working on expanding to more languages to serve our global community better.

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